Refund Policy
Last updated: 10/4/2025
100% Refund Guarantee
On 0% Satisfaction
Your satisfaction is our top priority. If you're not completely satisfied with our services, we offer a straightforward 100% refund policy.
Our Commitment to You
At Vijay Bharat Trading and Services, we stand behind the quality of our work. We believe in building long-term relationships with our clients based on trust and exceptional service delivery. If our services do not meet your expectations, we want to make it right.
Refund Eligibility
You may be eligible for a refund in the following circumstances:
- Services delivered do not match the agreed-upon specifications
- Significant delays in service delivery without valid justification
- Quality of work does not meet professional standards
- Services were not delivered as promised in the contract
- You are genuinely unsatisfied with the outcome (0% satisfaction)
Simple Refund Process
We've made our refund process as simple as possible. No complicated forms or lengthy procedures - just a straightforward conversation.
How to Request a Refund
- 1
Contact Us via WhatsApp
Message us on WhatsApp at +971 52 480 9799 or +91 6375627863
- 2
Explain Your Concerns
Tell us why you're not satisfied with the service. We value your feedback and want to understand what went wrong.
- 3
Quick Resolution
We'll review your case immediately and either work to resolve the issue or process your refund within 5-7 business days.
Refund Timeline
Once your refund request is approved:
- Refunds will be processed within 5-7 business days
- The refund will be issued to the original payment method
- You will receive confirmation once the refund has been processed
- Bank processing times may vary (typically 3-10 business days)
Partial Refunds
In cases where services have been partially delivered or work has been completed to a certain stage, partial refunds may be offered. The refund amount will be calculated based on the work completed versus the total project scope. We will discuss this transparently with you via WhatsApp.
Non-Refundable Items
The following are generally non-refundable:
- Third-party costs already incurred (government fees, licenses, etc.)
- Services that have been fully delivered and accepted by the client
- Consultation fees for completed consultations
- Custom work that has been specifically created for your business
However, we evaluate each case individually and may make exceptions based on the circumstances.
Our Promise
We don't want unhappy clients. If you're not satisfied, we'll first try to make things right by revising the work or addressing your concerns. If we still can't meet your expectations, we'll process your refund without hassle. Your trust and satisfaction are more valuable to us than any single transaction.
Contact Us
For any questions about our refund policy or to request a refund:
- WhatsApp: +971 52 480 9799 or +91 6375627863
- Refund Emails: Info@thevijaybharat.com, texvijay@thevijaybharat.com
- Location: Dubai, UAE & Rajasthan, India